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Waiheke Island Resort Conference & Accomodation Centre Ostend, Ostend

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From167US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

4 Bay Road, Palm Beach, Ostend, New Zealand

Waiheke Island Resort Conference & Accommodation Centre is located in Ostend, New Zealand, and is known as the largest accommodation provider in the Hauraki Gulf. The resort boasts unique onsite facilities, including a panoramic swimming pool and Waiheke's only 18-hole miniature golf course, all set against stunning ocean views. The resort is built in a tranquil hillside location above Palm Beach, providing guests with a striking natural setting that enhances their overall experience.

Location

Waiheke Island is easily accessible, located just a 35-minute ferry ride from downtown Auckland and 10 minutes from both ferry arrival points. The resort is close to attractions such as award-winning vineyards, local cafes, and the iconic Saturday market. The serene surroundings and native flora and fauna enhance the resort's appeal as a getaway destination.

Rooms

The resort offers a range of accommodations including spacious Garden View Studio Apartments and Classic Partner Villas. Each room features amenities such as luxury linens, premium duvets, and private balconies with spectacular views of the Hauraki Gulf. The well-equipped kitchenettes in every apartment allow for effortless meal preparation, ensuring a comfortable stay.

Eat & Drink

Onsite dining options include a licensed restaurant and bar that offers sweeping views of the Hauraki Gulf. The menu features fresh, locally sourced seafood, premium NZ meat & cheese products, and daily house-made dessert specials. Guests can enjoy breakfast and dinner services featuring a diverse array of dishes tailored to various tastes.

Leisure & Business

Guests can enjoy recreational activities such as swimming in the panoramic swimming pool, indulging in the heated Sundance Spa Pool, or playing at the resort's own 18-hole miniature golf course. Wellness options include the Clearlight Infrared Sauna offering relaxation after a day of activities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Studio
Max:
2 persons
55 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Heating
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Budget Double Room
Max:
2 persons
30 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Heating
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King Room
Max:
2 persons
55 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Heating
Check Prices
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Getting around

Explore available ways to reach your dream destination

City Center
Ostend400 ft
Airports
Auckland (AKL) 29.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • No pets allowed
  • Security
  • Baggage storage
  • Coffee shop
  • Smoke detectors
  • Key access

Sports & Fitness

  • Mini golf
  • Yoga class

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Housekeeping
  • Laundry
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Outdoor dining area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Toys

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa center
  • Sauna
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Patio
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Location

4 Bay Road, Palm Beach, Ostend, New Zealand
Map view
4 Bay Road, Palm Beach, Ostend, New Zealand
Nearby
Island
Waiheke Island
3900 ft
Garden
Sacred Blessing Sanctuary Gardens
4000 ft
Beach
Little Palm Beach
2800 ft
Restaurants
Arcadia Restaurant
1400 ft
1/39 Palm Road Palm Beach

Reviews and Ratings

Feedback from previous guests about their experience
52%
liked the resort and would come back again
Beautiful studio view
Efficient room issue resolution
Dining options limited
Challenging access with steps
5.2/10
Guest rating
Rooms
6.4
Location
6.3
Service
5.0
Dining
5.0
Guest reviews
5.2/10
based on 5 reviews
7.8
7.8/10 based on 235 reviews
Laurence
United Kingdom, February  2025
6.6/10

My experience at the resort was quite mixed. The location is beautiful and the studio was well-equipped, but we faced some issues with the dining options not being available on certain days. The stairs to our room were a challenge, especially with our bags, and the noise from neighboring guests was disruptive. Overall, the stay had its positives, but there were definitely some drawbacks that impacted our enjoyment.

Rooms
7.0
The studio we stayed in was beautiful and comfortable, with a lovely view towards the sea, but it felt a bit small for our liking.
Service
8.0
We had an issue with our room that was fixed efficiently, but the overall service felt inconsistent at times.
Location
7.0
Being on Waiheke Island is a treat with its scenic beauty, but having a car would have made getting around much easier.
Dining
5.0
The lack of dining options on Monday and Tuesday was disappointing, especially since there was nowhere to eat if you hadn’t brought your food.
Facilities
6.0
The resort has beautiful scenery and nice amenities, but the layout of the resort with steps made access a bit tricky.
Beautiful studio view
Dining options limited
Stanley
United Kingdom, December  2024
5.0/10

The resort is set in a beautiful area, but it has some significant drawbacks. Our room had a stunning view, but accessing it involved navigating a lot of steps, which was quite challenging. The dining experience was particularly disappointing, as the restaurant service was slow, and the facilities could definitely use improvement. While the pool had potential, the overall vibe felt somewhat neglected, making it hard to justify the price.

Rooms
6.0
The apartment had a lovely view, and the bedding was comfortable, but it was definitely in need of a fresh coat of paint and some repairs.
Service
5.0
Customer service could use some attention, especially during dining. We experienced long wait times without any communication.
Location
Dining
5.0
The restaurant service was frustrating; our meals were delayed significantly, and we ended up receiving everything in takeaway boxes.
Facilities
5.0
The pool area looked nice, but it was not heated, and the spa was out of service and unclean.
George
United Kingdom, December  2024
5.0/10

I had a rather disappointing stay at this resort. While some aspects like the amenities were promising, the lack of organization and cleanliness really took away from the experience. The location provides stunning views, but dealing with the various issues left a sour taste. It's definitely over-priced for what you receive.

Rooms
5.0
The room was slightly cramped with a small closet, and I struggled with too much morning light. It lacked proper amenities like shampoo and had inadequate cleaning.
Service
5.0
The customer service was quite poor. Staff seemed indifferent to guest complaints, which made our stay less enjoyable.
Location
7.0
The resort is beautifully situated with great views, but getting to the reception was quite a trek due to the steep paths.
Dining
Facilities
5.0
The pool and jacuzzi were enjoyable, but they were too crowded and not well-maintained, diminishing the experience.
Jimmy
United Kingdom, November  2024
5.0/10

My stay here had its ups and downs. The units were comfortable and had a decent view, but the bathrooms really need an upgrade. Getting around the site was quite challenging, especially at night due to the lack of lighting and handrails. While there were some nice features, overall, the experience was marred by several inconveniences.

Rooms
6.0
The units were comfortable but definitely need a bathroom upgrade. The view was nice, but I would rate the condition a bit low due to the outdated facilities.
Service
5.0
The service needs significant improvement, particularly in the restaurant where the staff seemed overwhelmed and inattentive.
Location
5.0
While the location was picturesque, the hilly terrain made it difficult to get around, especially for those without a car.
Dining
5.0
The restaurant service was average, and it was a letdown that it wasn't open every day during my stay.
Facilities
5.0
Facilities need attention; pathways are poorly lit, and some areas are hazardous. Wi-Fi was weak throughout the property.
Theodore
United Kingdom, October  2024
5.4/10

I had a mixed experience at this resort. The rooms are spacious and offer lovely views, making for a comfortable stay. However, the dining service was quite disappointing, and some amenities, like the pool, were not in the best condition. Overall, while there were some nice aspects, there are several areas that need improvement.

Rooms
8.0
The rooms were spacious with wonderful views, though they could use a touch of maintenance.
Service
5.0
While the reception staff were friendly and helpful, the dining service was poorly managed.
Location
7.0
The resort is set in a picturesque area, with great views, but the noise from events nearby can be disruptive.
Dining
5.0
The dining experience left much to be desired, with long delays in service and errors in orders.
Facilities
5.0
The pool area seemed neglected, and the spa was out of use, affecting the overall experience.
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